JMM is a dynamic company and a market leader in the supply of quality industrial tools to the construction, metal work, joinery, and various other industries.
When its founder identified a need for a specialised and honest supplier, who can offer individual service and high-end quality products, he established JMM in February 2007. Over the past ten years, JMM’s services have moved beyond its home town of Durban to different parts of the country and the African continent as a whole. Now in 2019, our sales & service teams have grown to include a highly skilled, diverse and passionate group of people.
From its commencement, JMM has always aimed at providing an efficient and exceptional service that sets it apart from its competitors. Customer service is a core business strategy at JMM with a commitment to building sustainable relationships and achieving NO CUSTOMER COMPLAINTS. We value the input we receive from our customers, both long-standing and new, and always strive to meet their needs. At JMM we have an open book policy in which we prioritise transparency and reciprocal relationships.
JMM also values the people who form the JMM Team and strives to make each staff member feel like they belong. We aim to be an organisation with staff who want to be involved and provide high levels of service. We emphasise the importance of teamwork and the “Rainbow Nation” ideal – one which embraces respect & collaboration despite difference. We believe that diversity brings the potential for a level of richness in our service that can never be achieved when working alone. We at JMM know that we are only as good as our team and therefore encourage each staff member to become and give of their best.
In today’s global and fast-paced world we are even more driven to provide the personal touch in which our customers leave feeling valued and satisfied. By giving our customers the advice and solutions they need, we aim to assist them in achieving their goals in the most stress-free manner as possible. By providing quality products & services at competitive prices, we strive to become the preferred supplier in our industry.